Airbnb is an online platform that connects people who have living spaces with those looking for accommodations in a certain locale. It allows homeowners to earn extra money by renting out their unused guest room, apartment, or space to willing occupants for a short time.
If you’re an Airbnb host, you know that you earn more money if more people rent out your place. But to get guests to notice and trust you and your property, your average review rating must be high—five-star review high.
To get five-star Airbnb ratings, you have to be honest with your space’s description, provide a good overall experience, hire a professional Airbnb cleaning service to clean your property, and build rapport with your guests.
Be Honest with Your Space’s Description
When deciding on a property to rent, people often look at the place’s pictures, descriptions, and reviews. It’s easy to write a description and take photos at angles that can entice a potential guest’s attention, but the material you put out needs to match the space.
Highlighting the best features of your room, unit, or house is a must. You can write about your soft bed and the shower with strong water pressure. But you also have to talk about the less desirable parts like the smaller closet space or the ten-minute walk to the nearest bus stop.
In capturing photos, you might want to consider taking a panoramic shot of the space. It can help your guests get a better understanding of the room’s dimensions.
When you’re honest with your descriptions and upload accurate pictures, your guests know exactly what they’re getting. They won’t feel misinformed and would have a more positive experience because they know what to expect.
Provide Good Overall Experience
Overall experience is the culmination of a guest’s time while they are renting your place. To ensure that they will have a great one, make sure that everything is tidy, functions properly, and is similar to the description of your Airbnb listing.
At the very least, guests look for: comfortable sleeping arrangements, freshly changed linens (when applicable), and clean rooms. Throw in free Wi-Fi access and coffee station essentials in the mix, and guests will be overjoyed. Remember, the more creature comforts you can provide, the better the experience, the higher your rating.
Hire a Professional Airbnb Cleaning Service
Part of providing an unforgettable experience for your guests is making sure that your property is spotless. You can get a sponge and a bucket and start cleaning, but nothing beats a professional Airbnb cleaning service when it comes to guaranteeing that your home is occupant-ready.
Professional cleaners have the experience, knowledge, and proper equipment to make a property look great and smell fresh. Some companies will even offer to restock your kitchen and bathroom for you.
Besides, guests can often be nit-picky when cleanliness is their main concern. With the right cleaning company, you’ll never have to worry about your Airbnb’s cleanliness ever again.
Build Rapport with Your Guests
Airbnb reviews are not only about the property. Most feedback includes the host and their character as well. It means that building a good rapport with your guests pays off.
You don’t have to go as far as fetching guests from the airport or bus stop (although some will). Instead, you can leave them a lovely note welcoming them to your property and wishing them a great stay. You can also give them a welcome package with tea, coffee, or snacks if you like.
However, if you’re remotely managing a property, you can send guests messages before, during, and after their stay. You can wish them a good journey, welcome, and a thank you. That way, you’re still connecting with your guests even if you’re not physically present.
Conclusion
It isn’t impossible for any Airbnb owner to get five-star reviews on Airbnb. If you’re honest about your space, provide a good overall experience, hire a professional cleaner to clean your home, and build rapport with your guest, then a five-star rating is in your future.
Are you looking for a reliable Airbnb cleaning service in Seattle? Then Queen Bee Cleaning Services has got you covered! We offer cleaning solutions for residential and commercial establishments. Contact us for a free quote today!
