When considering hiring a cleaning service or professional housekeeper, there are some critical
questions to ask. The common ones include:
● What is included in the price?
● How many people will be assigned to the job?
● How long will it take?
● What is your policy if something is damaged?
● What is your policy if I’m not satisfied with the results?
Asking these questions upfront can help avoid any potential problems later on. Read this article
and learn about other questions you need to know.
Do You Work Independently or as a Team?
When deciding whether to hire one house cleaner or a team of professionals, it is crucial to
consider the pros and cons of each option. Hiring one independent housekeeper may be less
expensive, but if that person is sick or unavailable, there is no one to cover the cleaning.
Hiring a team of professionals from a cleaning company may be more expensive, but the
company will likely have a system in place for when cleaners are unavailable. Scheduling may
also be easier when working with a cleaning company.
Can You Provide References?
If you’re looking to hire a housekeeper, you’ll want to find someone you can trust. One way to do
this is to ask for references from past customers. This way, you can read reviews from other
people who have used the housekeeper’s services.
Will You Give an Estimate?
After finding a housekeeper or cleaning service, it is important to request an estimate from
them. This will help determine their rates and how responsive they are. This is important when
hiring someone to clean your home.
How Are Your Service Rates Set?
You should ask your cleaning professional to estimate how long the job will take. This way, you
can budget accordingly. Some cleaning professionals charge by the hour, while others charge
by project or per person.
Do You Conduct Background Checks on Your Employees?
You should always run a background check on someone before hiring them, especially if they
will be coming into your home. A background check will let you know if the person has a criminal
record or not.
Is Your Company Insured and Bonded?
Hiring an insured and bonded cleaning company means the company is responsible for any
damage its employees do to your home. If something gets broken, you can file a claim with the
company and they will reimburse you for the cost of the item. This peace of mind is worth the
slightly higher cost of hiring an insured and bonded company.
Do You Offer Workers’ Compensation?
If you hire a housekeeper or cleaning professional, you are responsible for their safety while
they are working. If something happens to them, you could be held liable. To avoid this, make
sure to ask the company you hire if they provide workers’ compensation.
Does Your Service Come With Cleaning Supplies?
You don’t want to hire a cleaning company or housekeeper and then have them come over to
find that there are no cleaning products available. Make sure you have everything you need
ready for them before they start cleaning.
What Are the Inclusions of Your Service?
Some people want their housekeepers to do the daily tasks like tidying up and making the beds,
while others want them to do more thorough cleaning jobs like cleaning baseboards or
bathrooms. It’s essential to figure out what services you want from your housekeeper before
hiring them so that you know what you’re paying for.
Do You Have Training for Employees?
Different cleaning companies train their employees in different ways. Some companies may
have more comprehensive training programs than others, which can impact the quality of the
cleaning services they provide.
It’s important to ask about employee training when considering a cleaning company so that you
can get an idea of what to expect in terms of quality. Training can also give you insight into how
committed a company is to its employees’ success, which in turn can affect customer
satisfaction.
Do You Guarantee Customer Satisfaction?
At the start of working with a housekeeper or house cleaning company, be sure to establish how
they will communicate with you and what their policy is for if you are dissatisfied with their work.
A good professional will be willing and open to working with you to ensure you’re happy.
Conclusion
There are a few key questions you should ask a house cleaning service before hiring them. By
asking the questions discussed above, you can be sure that you’re hiring a reputable and
reliable company that will meet your needs.
If you need a cleaning service in Seattle, rely on Queen Bee Cleaning Services. We are experts
in house cleaning, deep cleaning, Airbnb cleaning, and more. Schedule your service!
