Airbnbs and other short-term vacation rental properties provide people a new means to earn money by accepting guests in their homes. Airbnb, which was founded in 2008, has been continuously growing, and now there are over 6 million listings in at least 191 countries. The number of guest arrivals has surpassed 500 million. To say that it’s a thriving industry is an understatement.
But what that also means for you as an Airbnb host is that the competition is tough. You need to stand out from hundreds or even thousands of listings in your areas, and having excellent reviews and getting references are crucial to that. The only way people will leave positive comments about your listing is if they had the best possible experience in your Airbnb.
To help you nail your Airbnb gaming, here are five tips on how you can be the best Airbnb host there is:
Tip #1: Personalize It
You can make all the difference by simply having personal interaction with the guests. From the moment they inquire about your Airbnb, you can already make them feel welcome. Make them feel comfortable to ask any questions they might have. Once they book, ask them if they have any special requests that you can perhaps help them with. For instance, if you do offer food as one of the amenities, you can find out if any of your guests are on a special diet and make sure there’s something for them to enjoy.
Tip #2: Make the Guests Feel at Home
As much as possible, you want to make your guests feel at home in your Airbnb. That means keeping family photos, trophies, and other personal items hidden. The guests should not feel like they need to tiptoe around a house that belongs to someone else.
Tip #3: Keep the Guests Informed
Provide your guests with as much information as you can before and even during their stay. This will ensure that they have a smooth experience. For instance, you should provide them with a copy of your house rules and check-in and -out reminders. Also, if there’s any equipment they might want to use, leave copies of the instructions. Do provide contact information for anything they might need, too.
Tip #4: Go Beyond What’s Expected
What makes a great host is not only the condition of the house but the service that’s provided. When it comes to rentals like Airbnb, there’s a bare minimum that guests expect – clean towels, nice sheets, functional appliances. You can go beyond that, however, through simple things. For example, provide them with luxurious towels and sheets as well as high-end toiletries. You can greet them with a basket of local delicacies, too. These may seem like little things, but they do add up to make for an exceptional experience.
Tip #5: Make Sure the House Is Clean and Disinfected
Now, more than ever, cleanliness and safety are of utmost importance. Aside from your regular cleaning routine, you should ensure to get deep cleaning services from a team of professionals before a new guest arrives. Only then can you be sure that the entire house will be spotless. There should be no sign of previous use. So, the trash bins should be empty, all the toiletries new or refilled, the sheets and the curtains ironed, and more.
Conclusion
As you can see, what can make you the best Airbnb in your area is the quality and level of service you offer your guests. Personalizing your approach, providing them with the information they need, ensuring that they feel at home, going beyond their expectations, and getting professional cleaning services for your house can ensure that guests enjoy their stay. This will also increase your chances of getting positive reviews and referrals.
While it’s up to you to do the other tips, Queen Bee Cleaning can take care of the last one for you. We are a team of professional cleaners who can provide you with thorough vacation rental cleaning in Seattle, Washington. Contact our team today and learn more about our cleaning services!
